BASIC INFORMATION ON DATA PROTECTION

Responsible

Gri-Ve sole proprietorship company

Scope

To participate in requests made via the Web, manage the sending of information, manage online resources, register as a user.

Legitimation

Consent of the interested party and execution of a pre-contract / contract - information

Recipients

No data will be transferred to third parties except the legal obligation or in case it is necessary to satisfy your request

Rights

You can exercise your rights of access, rectification, cancellation and opposition, limitation of treatment, data portability and not be subject to automated individualized decisions.

Further information

You can consult the additional information on data protection on our website.

Gri-Ve, hereinafter, undertakes to comply at all times with the legislation in force regarding the processing of personal data. Through the following privacy policy Gri-Ve, in accordance with the requirements of the GDPR informs users of:

1.  WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The controller of your data is Gri-Ve

 Identity

Gri-Ve

Address

Calle Azimut 13, 38670 - Adeje (Santa Cruz De Tenerife)

Telephone

643889725

Web

gri-ve.es

Email

info@gri-ve.es

Gri-Ve informs the user that the data provided by browsing our website, the contact form or sending emails, will be processed by Gri-Ve and that such processing will be included in the Register of managed processing activities by Gri-Ve in accordance with the provisions of the GDPR.
 

2.  WHAT IS YOUR PERSONAL DATA USED FOR?

In gri-ve.es when you accept our privacy policy, you authorize us to use and process the personal data provided to:

·Send the information and provide you with the service you request through the various forms available on our website.

·Provide information on the offers, products and services requested.

·Occasionally, Gri-Ve may use your personal information to send you email notifications. Such communications will have been made to report changes to our services or products or our legal conditions policies.

Process your reservation online through our platform.

·Send commercial communications on offers, activities and promotions of Gri-Ve and the sector that may interest you by conventional or electronic means when you have checked the box you wish to receive information.

gri-ve.es will always try to establish appropriate mechanisms to obtain the user's consent for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing us of the existence of cookies and that if you continue to browse our website, you consent to the installation of cookies. Acceptance of the installation of cookies implies acceptance of the conservation of the IP address in the registers of gri-ve.es, together with the date of acceptance, for the period of one year, in order to demonstrate the consent given. Further information can be found in our "Cookie Policy".

3.  WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legitimacy for data processing by Gri-Ve is based on:

·In the execution of a pre-contract/contract to send you the information and provide the requested service, to manage your online reservation and to register you as a registered user, it cannot be done otherwise.

In the user's consent for sending the newsletter and commercial communications of the offers, activities and promotions of Gri-Ve and the sector that may be of interest to them and the management of our blog. The user can revoke the consent given at any time.

4.  HOW LONG DO WE KEEP YOUR DATA?

The data to send you information or provide you with the service you request through the various forms available on our website, to manage your online purchase through our platform and your registration as a user will be kept for as long as the contractual relationship is in force and, once terminated during the statute of limitations.

The data processed for sending the newsletter, to send commercial communications on offers, activities and promotions from Gri-Ve and the sector that may be of interest, the management of your comments on the blog will be kept until the user revokes the consent given.

The IP address obtained through cookies will have a retention period of one year, in order to demonstrate the user's consent.

Regarding the retention period of cookies, you can get more information on our website in the "Cookie Policy" section

5.  WHAT KIND OF DATA DO WE TREAT ABOUT OUR USERS?

Gri-Ve covers the following data categories:

The data of users who fill in any of the available forms: the personal data requested by Gri-Ve includes:
Identification data: name and surname, telephone, postal and electronic address
Application data
Data of users who subscribe to the newsletter / wish to receive information on commercial communications and information:
Identification data: name and surname, e-mail address.
Data of users who make a reservation:
Identification data: Processing, name, surname, postal and electronic address, telephone, billing address.
Transaction data: Products purchased and means of payment

Only those over the age of 16 can provide data through our website. If you are under this age you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and timeliness of all data communicated to Gri-Ve and declares to be over 16 years of age and will be solely responsible for any false or inaccurate declaration made.

The personal data processed by Gri-Ve can be mandatory or voluntary.

Voluntary information is information that you are not required to provide to contact us.

The fields marked with an asterisk or the word (mandatory) in our forms are mandatory, the refusal to provide them implies the impossibility of providing the service or participating in your request.

In the event that you provide us with third party data, you declare that you have the same consent and agree to transfer the information we provide in this clause, exempting Gri-Ve from any type of obligation. However Gri-Ve can carry out checks to verify that the third party has been informed by adopting the due diligence measures established in the data protection regulation.

6.  TO WHICH DESTINATIONS WILL THEY COMMUNICATE YOUR DATA?

No data will be transferred to third parties except for legal obligations or in case it is necessary to satisfy your request.

7.  WHICH RIGHTS HELP YOU AND HOW CAN YOU EXERCISE THEM?

The user can exercise the following rights before Gri-Ve:

The user to exercise the rights of you, must send a letter indicating the right you wish to exercise and accompany the document proof of your identity and postal or electronic address for notification purposes. This request can be made to the following email address: info@gri-ve.es.

Gri-Ve must respond to the request to exercise rights within one month of receiving the request. This deadline may be extended by a further two months if necessary, taking into account the complexity and number of applications. We will notify you of any extension within one month of receiving your request stating the reasons for the delay.

Likewise, interested parties have the right to file a complaint with the competent Data Protection Authority (Spanish Data Protection Agency) when they believe that Gri-Ve has violated the rights that the data protection rules grant them in www.aepd.es

8. ARE MY DATA SECURE?

Gri-Ve has a contract with the hosting company IONOS to host its website. It is a European company and has the latest systems in terms of security measures.

Gri-Ve guarantees the adoption of the appropriate measures to guarantee the confidential treatment of the data in consideration of the confidential nature of the same.

Gri-Ve undertakes to keep such data secret, treating them with the utmost reserve, and declares to have in place in its information system, the security policies corresponding to the type of data processed in accordance with the regulatory provisions (EU) 2016/ 679 of THE EUROPEAN PARLIAMENT AND THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of this data (GDPR).

All data provided through our platform is collected by a secure protocol. Our website has an SSL certificate which allows an encrypted connection to be established when a user visits our website and exchanges information with us.

9. LINKS TO OTHER WEBSITES

If the user chooses to leave our website through links to other websites that do not belong to our entity, Gri-Ve will not be responsible for the privacy policies of such websites or the cookies they may store on the user's computer.

Version: 1.0

Date: 01/06/23